Ken's work focuses on key areas such as Customer & Employee Experience, Omnichannel Strategy, Artificial Intelligence, and the ever-evolving Millennial and Gen Z shopper. He is internationally recognised for his ability to predict consumer trends and deliver actionable insights that drive strategic innovation.

An accomplished author, TED speaker, and part-time university lecturer, Ken’s presentations are celebrated for their energy, entertainment, and thought-provoking content, all delivered with his signature Irish wit. His engaging style, honed through his background in acting, makes him one of the most sought-after speakers on the international conference circuit, both in-person and virtually.

Each year, Ken inspires and challenges tens of thousands of delegates across the globe, consistently earning accolades as a top keynote speaker. His sessions not only inform but also motivate audiences to embrace change, drive innovation, and enhance personal and professional growth.