Glenn Mandziuk is the Chief Executive Officer of the Sustainable Hospitality Alliance – the leading global network in responsible hospitality. He is an internationally recognised CEO with over 25 years of leadership experience in advancing sustainable practices in tourism, hospitality and economic development, and establishing strategies and programmes that inspire responsible growth.

Within his role as CEO of the Alliance, Glenn has led the development of the organisation’s updated Pathway to Net Positive Hospitality, which enables all hotels to work towards having a net positive impact, no matter their starting point. Together with the Alliance’s Head of Business Development, Glenn has substantially expanded the organisation’s network for responsible hospitality, which now represents over 50,000 hotels, equating to 7 million rooms, along with a wide network of over 30 expert partners. What’s more, Glenn has been the pioneer behind multiple high-level Sustainable Hospitality Alliance Summits, which bring together CEO and C-suite leaders from across the Alliance’s membership. Alongside his leadership of the Alliance, Glenn has been chosen to be Co-chair of the Sustainable Markets Initiative Hospitality and Tourism Task Force, alongside Considerate Group Co-founding Partner, Xenia zu Hohenlohe. The Task Force focuses on creating new business models, reducing emissions, and investing in people to support a sustainable hospitality and tourism sector and communities. He has also been appointed as member of the Institute of Tourism and Hospitality Professional (ITHP) Advisory Council, and the International CHRIE Industry Advisory Council (IAC), the first of its kind in the organisation’s 75-year history.

Prior to becoming CEO of the Sustainable Hospitality Alliance, Glenn was President and Chief Executive Officer of Canada’s Thompson Okanagan Tourism Region (TOTA) with its 4,000 industry stakeholders. Glenn’s leadership resulted in the organisation being recognised as a global champion of excellence and innovation in sustainable destination management and responsible industry development practices. The team received recognition from the United Nations World Tourism Organisation (UNWTO), World Travel and Tourism Council (WTTC), World Travel Awards, and Responsible Tourism Institute’s Biosphere Gold Certification – a first in the Americas. In addition, the UNWTO awarded TOTA Quest Certification for excellence in leadership, execution and governance capacities – only the third such recognition for a destination management organisation bestowed in the world.