Matt Callaghan

Matt Callaghan is easyJet holidays’ Chief Operating Officer and member of the management board, responsible for all aspects of customer experience and business operations as well as the development and implementation of the easyJet holidays sustainability strategy, ‘Holiday Better’. The award-winning strategy focuses on three key pillars – create better holiday choices which is about making sustainable travel affordable and accessible to everyone; keep our holidays special which is maximising the benefits and minimising the negative impacts of travel and tourism, and transform travel for everyone which means embedding sustainability into business decisions and behaviours and driving meaningful change in the industry. As part of this, Matt has implemented a partnership with UN Tourism to help develop the first environmental, social and governance (ESG) framework for tourism businesses, co-designing a measurement tool that is meaningful and feasible for better monitoring how tourism businesses impact, and depend on, people, planet and prosperity.

Prior to joining easyJet, Matt held a number of senior customer and operational roles at British Airways.