SUSAN HOOPER

Director, Chapter Zero and Wizz Air

Susan is Chair of Caresourcer.com and sits on the Boards of Uber UK, the Department for Exiting the European Union (DExEU), The Rank Group plc (Chair of the Safer Gambling Committee), Affinity Water Ltd. (Chair of Remuneration Committee), and Wizz Air plc. She is also a Director of Chapter Zero, an organisation dedicated to providing education, insight and support on climate change to non-executive Board Directors, and actively involved in several start-ups in healthcare, medical technology, and property.

Prior to this, Susan was Managing Director of British Gas Residential Services, a £1.8bn revenue division, leading the Service and Repair, Central Heating Installations, Electrical Services, and Dyno-Rod business units. She joined British Gas from the Acromas Group where she was Chief Executive of the Travel Division responsible for Saga Holidays, Hotels, Cruises, the AA Travel division and Titan Travel. Previously, she held senior roles at Royal Caribbean International, Avis Europe, PepsiCo International, McKinsey & Co, and Saatchi & Saatchi living in eight countries worldwide.

She was chair of LuxuryBARED.com and has held several non-executive directorships at Courtaulds, Royal & Sun Alliance, Transcom, First Choice, S.C. Johnson and Whitbread. Susan was also a member of the advisory Board of the LUISS Business School in Rome.

Susan has a BA from the Johns Hopkins University in Baltimore, MD, and an MA from the Johns Hopkins School of Advanced International Studies (S.A.I.S.) in Washington DC. She is fluent in German and Italian.